The American Association for Justice (AAJ) undertook a comprehensive investigation into the nation’s leading insurance companies to identify the ten worst. This review included reviewing thousands of court documents, SEC records, FBI records, state insurance department investigation and complaint records, news accounts, and testimony from former insurance agents and adjusters to develop this list of the ten worst insurance companies in America.
If you are involved in a collision, contact a Boulder car accident lawyer to deal with insurance companies that may try to delay or deny your claim — call 720-303-8591 today.
Allstate
Allstate is considered the worst auto insurance provider in the country by AAJ and other organizations. AAJ cites a systemic policy of prioritizing profits to shareholders over policyholders’ interests. It has a record of denying and delaying claims. It also uses Colossus, a claim-evaluation software program, to calculate unjustifiably low payments for claimants.
Unum
Founded in 1848, Unum is one of the oldest insurance providers in the country. It is one of the leading disability insurers in the United States, but it has a high rate of disability claim denials.
AIG
American International Group, Inc. (AIG) operates in over 80 countries and jurisdictions and offers commercial, personal, life, and retirement policies. Customers have reported many mishandled claims.
State Farm
State Farm is the largest property casualty insurance company in the United States. However, AAJ notes that the company has engaged in deny and delay tactics, especially post-disaster. Its tactics have included forging signatures on earthquake waivers after the Northridge earthquake and altering engineering reports after Hurricane Katrina damage. The United States Supreme Court recently upheld a verdict against the claim for fraud following Hurricane Katrina.
Transamerica
Transamerica is a leading life insurance provider, but policyholders have complained about issues when filing claims and misleading policies.
Elevance Health
Formerly Anthem, Elevance Health has issues on both sides of its policies. Customers report having canceled policies when they got sick, while some medical centers have removed themselves from the providers’ network due to many unpaid claims.
Farmers Insurance
Farmers offers homeowner’s insurance and auto insurance. Unfortunately, the company has a history of denying and lowballing claims. In one notable case, the company denied a claim for a 60-year-old woman who was injured in a multi-vehicle accident to the extent she was in a coma for nine days. It claimed that the precipitating event that caused the crash was another driver’s road rage, so it wasn’t an accident. The company continued to deny the claim until the state insurance commissioner threatened the company with legal action.
United Healthcare
UnitedHealth focuses exclusively on health insurance. Consumers have reported delayed health claims that target the elderly. Physicians report that reimbursement rates are so low and delayed that patient health is compromised. Additionally, money that should have been spent on policyholders’ medical treatment went instead to pay the former CEO millions of dollars, who faced criminal and civil charges for backdating stock options.
Assurant
Assurant customers complain about poor handling of their property and renters’ claims, especially after disasters.
Liberty Mutual
Liberty Mutual is another leading auto insurance provider known for using deny, delay, and defend tactics. Its vendors say the insurance company’s cost-cutting has resulted in poor claims processing and a spike in lawsuits, leading them to sue Liberty Mutual.
Call Our Car Accident Lawyers to Protect Your Rights
Unfortunately, insurance companies do not always act in the best interests of claimants. They are for-profit companies that want to rake in more money in premiums than they pay out in claims. If you need to make an insurance claim, you need an experienced Boulder personal injury attorney on your side who can protect your rights.
Contact Daniels & Scriven, P.C online or call us at 720-303-8591 for a free consultation.